Privacy Policy
Your privacy is important to me.
It is Bentley Pilates and Wellbeing’s policy to respect your privacy regarding any information I may collect while operating my website and providing my service to you. Accordingly, I have developed this Privacy Policy in order for you to understand how I collect, store, use and disclose your personal information. There are steps you can take to control what we do with your data and these have been outlined below.
Data within this Privacy Policy refers to personal data which identifies you, such as your name and contact details.
WHO IS RESPONSIBLE FOR YOUR DATA?
Bentley Pilates and Wellbeing, Bepton, Midhurst, West Sussex is responsible for your data. I control the data that is collected from you, and as such the ways in which your personal information is collected and the purpose of its use.
PERSONAL DATA I COLLECT ABOUT YOU
Contact details (name, address, telephone, and email address), conditions related to your health and wellbeing as provided by you.
Stripe is used for payment purposes. You should consult this third party’s privacy notices for further information on their use of your personal data.
HOW I USE YOUR PERSONAL DATA
I collect your personal data in order for me to provide my service to you maintaining your record on my booking systems, book your sessions, and communicate with you in order to send you information about your booking to fulfil all administration including accounting and billing.
MARKETING: HOW TO MANAGE THE MESSAGES WE SEND TO YOU
I do not provide your personal information to any other business for marketing purposes.
If you receive my updates or a newsletter, you control if you want to opt-out by clicking the unsubscribe link.
HOW LONG I KEEP YOUR DATA
I keep your account active whilst you are using our service. If you don’t log in to your account for more than three years, I will deem you as an inactive client.
HOW I PROTECT YOUR DATA
I protect your personal data against unauthorised access, unlawful use, accidental loss, corruption, or destruction.
WHO I SHARE YOUR DATA WITH
Squarespace
Stripe
Google
Zoom (Livestream platform)
TRANSFER OF DATA OUTSIDE EUROPE
My website and booking platform provider, Squarespace, my Livestream platform, Zoom, and marketing email platform, Squarespace operate in the US, meeting GDPR obligations and taking all reasonable steps to keep data safe.
COOKIES
We use several cookies on our website in order to allow you to log in, book classes, and for other purposes such as reporting and improving this website.
AUTOMATED DECISION MAKING
I do not use automated decision-making, so that is not something that my clients need to opt-out, out of or, in from.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
Under the GDPR, you have several rights that you can exercise. The right of access (often called a ‘Subject Access Request’ (SAR)). The right to rectification (making sure your data is accurate). The right to erasure (often called ‘right to be forgotten’ / deletion of your Bentley Pilates account). The right to restrict processing. The right to object. The right to data portability. Should you wish to exercise any of these rights, please contact me Adrienne Bentley at bentleypilatesandwellbeing@gmail.com
I aim to fulfil your request as soon as I can and within 30 days.
CONTACT US
You can write to me at Bentley Pilates and Wellbeing, Bepton, Midhurst, West Sussex. You can email me at bentleypilatesandwellbeing@gmail.com. If you have any complaints about how I use your data, please email me, or alternatively, you can contact the Information Commissioner’s Office by telephone at 0303 123 1113 or visit their website located at ico.org.uk/concerns.